Data security and privacy laws have recently transformed how companies handle their customer’s data. We take our data storage and transference very seriously and have made sweeping changes to comply with Federal and State laws. Revenue Group has completed and is certified under SSAE16 SOCII audited controls. All members of our staff go through vigorous awareness programs to promote the required practices and safe handling involved with any of the personal or financial data that is presented to them during the course of business.
Our network has been designed and built with compliance in mind from inception. The hardened network provides users with safe and secure methods of storing, sending, and receiving customer data. Our systems are backed up nightly and transferred off-site to a secured data facility.
Revenue Group supports multiple data exchange formats to ease the interface with our client’s systems. Reports, remits, invoices, and reconciliations can be sent directly to your office via approved secure transfer methods.
Management and Monitoring Program
As a client of Revenue Group your management team is provided with a summary of accounts in progress, calls made and employee productivity. This allows more effective productivity management and account representative performance.
Online Information Capabilities
Advancements in Internet technologies have provided us with the tools to locate reliable consumer data. Many of our accounts go through a comprehensive screening process for bankruptcy, deceased notifications, government assistance programs, phone number and address searches. This data provides our team with accurate information that empowers them to make the best decisions for our clients.